How AI and Chatbots Are Revolutionizing Customer Engagement
In today’s whirlwind digital playground, where businesses are on a constant quest for fresh ways to dazzle their customers, a group of tech-savvy superheroes has emerged from the shadows: Artificial Intelligence (AI) and chatbots! These intelligent virtual assistants revolutionize customer engagement by providing personalized, efficient,...
Customer Experience Management is the key to a successful business
Nowadays businesses strongly believe that customer experience management and service quality are the key determinants of success. Long gone are the days when the number of sales was considered as the means to measure accomplishments. Research done by Harvard Business Review and Focus Vision states,...
Chatbots The Future of Marketing
Are chatbots replacing humans? Are businessmen actually getting more dependent on these human-made computer programs? Well, let’s see what these programs actually are and where do they stand in the world of marketing. Chatbots are getting popular and are being contemplated as a new way...